Your privacy matters to us as much as the craft does. This document explains what we collect, why, and how we protect it.
When you submit an enquiry through our website, we collect the information you provide: your name, email address, optional phone number, and the content of your message. We do not collect any other personal data automatically beyond standard server logs.
We use your contact information solely to respond to your enquiry and conduct the conversation you have initiated. We do not use your data for automated marketing, profiling, or any purpose beyond the reason you gave it to us.
Under the General Data Protection Regulation (GDPR), our legal basis for processing your data is legitimate interest – specifically, the conduct of business conversations you have initiated – and, where applicable, contractual necessity in relation to active commissions.
We do not sell, share or transfer your personal data to any third party, with the following narrow exceptions:
We retain your contact details for as long as our business relationship is active and for a reasonable period thereafter (typically 3 years), in case you wish to re-engage. You may request deletion of your data at any time.
Our website uses browser localStorage to remember that you have acknowledged the cookie notice, so it is not shown on every visit. We do not use advertising or tracking cookies. Google Fonts, which provides our typography, may set a third-party cookie. See our Cookie Policy for full details.
Under GDPR, you have the right to: access the data we hold about you, correct inaccurate data, request deletion of your data, object to processing, and request data portability. To exercise any of these rights, please contact us at [email protected].
Julia del Arroyo
Del Arroyo
Sierra Calderona, Valencia, Spain
[email protected]
If you believe your rights have not been respected, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.