Legal

Privacy Policy

Your privacy matters to us as much as the craft does. This document explains what we collect, why, and how we protect it.

Last updated: January 2025
Del Arroyo is operated by Julia del Arroyo (trading as Del Arroyo), Sierra Calderona, Valencia, Spain. This policy applies to our website and all enquiry communications.

What We Collect

When you submit an enquiry through our website, we collect the information you provide: your name, email address, optional phone number, and the content of your message. We do not collect any other personal data automatically beyond standard server logs.

If you use the Place in Your Space augmented reality tool, your camera feed is processed entirely within your device. No images or video are ever transmitted to our servers.

How We Use Your Information

We use your contact information solely to respond to your enquiry and conduct the conversation you have initiated. We do not use your data for automated marketing, profiling, or any purpose beyond the reason you gave it to us.

Legal Basis (GDPR)

Under the General Data Protection Regulation (GDPR), our legal basis for processing your data is legitimate interest — specifically, the conduct of business conversations you have initiated — and, where applicable, contractual necessity in relation to active commissions.

Data Sharing

We do not sell, share or transfer your personal data to any third party, with the following narrow exceptions:

Retention

We retain your contact details for as long as our business relationship is active and for a reasonable period thereafter (typically 3 years), in case you wish to re-engage. You may request deletion of your data at any time.

Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies. See our Cookie Policy for full details.

Your Rights

Under GDPR, you have the right to: access the data we hold about you, correct inaccurate data, request deletion of your data, object to processing, and request data portability. To exercise any of these rights, please contact us at hello@delarroyo.art.

Contact

Julia del Arroyo
Del Arroyo
Sierra Calderona, Valencia, Spain
hello@delarroyo.art

If you believe your rights have not been respected, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.